Launching of Globitel and Interactive Intelligence Inc. in Bangladesh




PRESS RELEASE

Launching of Globitel and Interactive Intelligence Inc. in Bangladesh


World renowned blue chip business solution providers Globitel (www.globitel.com) and Interactive Intelligence Inc. (www.inin.com) launched their services in Bangladesh officially in conjunction with their local partner Onecall Solutions Ltd on March 30 at Spectra Convention Centre Gulshan 1.

Onecall offers communications technologies for contact centre solutions, next-generation enterprise, conference bridging, SMS gateway, performance & workforce management systems and more.

And to better provide these services in Bangladesh, Onecall chooses to form elite partnerships with the best solution providers from around the globe.

Globitel is a leading global provider of telecom solutions that utilizes unparalleled experience in state-of-the-art technologies and dedicated service to provide its clients with the most reliable and efficient telecom solutions possible.

The company is introducing some of its customer care solutions into Bangladesh in cooperation with OneCall for contact center automation, enterprise IP telephony, and enterprise messaging, exclusively deploying UC products.

Globitel’s Sales Manager, Wissam Sabha pointed out that “Globitel’s reliable solutions have been successfully helping organizations for many years. We are confident that we will provide enhanced solutions to Bangladesh’s call center industry through this new partnership with Bangladesh Onecall".

Interactive Intelligence is a global provider of unified IP business communications solutions, providing innovative contact center software - often referred to as call center software, and delivered as a hosted service or on-premise product. This blue-chip company is introducing its total contact centre solutions.

Onecall Solutions Ltd, a concern of Windmill Group, was established in 2007. It is a contact center solution and system integrator in Bangladesh and recognized as one of the best solution providers in the country. This company is presently giving solutions to more than 15 renowned clients like Apollo Hospitals, MCL Hotline, Getco Communications and more, providing 350 seats call center all over Bangladesh.

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